People in the office (due to the coronavirus panmic) or answer of Centre As we read in the publication of the Polish Agency Conditions and good practices” Representatives of public administration should use the digital capabilities of communication platforms as often as possible. Communication at a distance is usually much faster and more effective than…
The phone remains the easiest way to communicate with officials. But does this mean that the process itself is easy and stressfree? Unfortunately, not necessarily. Busy lines, very long waiting times or even loss of connection make it impossible to reach some offices. What is the solution for this? Implementation in the structures of the…
Digitization of public administration Digital tools us on a large scale in business are. Also becoming something necessary in offices especially in the face of the unflagging force of the coronavirus panmic. There are more and more nationwi initiatives aim at adapting the work of offices to the rapidly changing reality. It is safe to…
Of course preparing such a pattern will take some time, but then you can use it many times, which significantly spes up the work. Thanks to these templates, you don’t have to think every time what a message should look like or compare it with the previous one to make sure everything is in place….
With the help of CRMs, you can spe up and often even automate many activities. In this article, we present solutions available in Salesforce CRM that will help your team save time and increase productivity. Increasing the efficiency of the company and saving time are the main reasons why CRMs were creat at all. Therefore,…
All this also adds up to a waste of time on the client’s si. Which will take longer to solve the case. A higher level of employee efficiency Shorter time to settle a case or a greater. Number of clos requests (daily) are just some of the benefits of using the system to handle requests….
From customers and general chaos, one important issue is miss morn technologies can support all processes and tasks of the BOK partment. Why is it so important? Before we answer this question, let’s take a look at the evolution of customer request management. Evolution of handling customer requests The infamous yellow sticky notes, which seem…
During the call with the customer, the employee sees all the necessary information about the interlocutor (this information is display automatically even before answering the incoming call). Thanks to this, consultants can personalize customer service and be better prepar to solve their problems. Click Dial also allows you to termine the result of the conversation…
Apps available in AppExchange really have one goal to increase your efficiency. Some do it by automating simple activities, while others provi. Completely new functions that the standard version of Salesforce does not have. It is worth noting that a lot of. Applications are available for free (each application has information whether a given extension…
Recently the Polish version of Amazon and the Singaporean Shopee platform premier, we are also more and more willing to shop on the Chinese AliExpress. The native Allegro platform is also taking part in this trend, opening up to sellers from outsi the country. The emergence of new Polish sales platforms, such as Erli, is…
In the face of changes taking place at the level of the. Alership staff, as well as due to the growing importance of the customer information database (it is an excellent source of data that the aler can use to create opportunities in terms of service, additional services, F&I), it is worth asking yourself a…
If you offer customers something valuable for them for free for spending a certain amount with you, it will motivate them to spend that amount. Remember, however, that the freebie should be adjust especially to the amount spent, not only to the purchas product. While the offer of a free bookmark when buying a book…
