March 4, 2023

The function of telephone reports in the company seems obvious, although it is still not wispread. Reports are a source […]

In orr to continue normal and effective operations, many of our clients have cid to quickly switch to remote work

The al handling process An employee who leaves takes his knowlge of customers with him customers are dissatisfi with the

As a result the company achiev the following results. Increas reach of potential customers through various channels, not only by

Monitoring of employees serves to achieve the highest possible results of their work and is to help them achieve these

This way you termine who can go out, when and for how long. If it doesn’t come back, you’ll get

Conversations from a more experienc employee? Thanks to monitoring, you can quickly react to such a situation and choose appropriate

You personalize customer service and gain knowlge about your best customers – you can offer them additional benefits, adjust the

The above case study of Skoda Grupa Auto Wimar, market lears have already cid to change the processes in car

The manager should agree with the employees on the. Procure to be follow in such a situation, propose comments to

Never ever argue with customers if they are dissatisfi with the service or complain about the product or service quality.

Build a professional image, stand out from the competition, provi an unambiguous answer to frequently ask questions by customers. Is