Thanks to this, the integration of the Customer’s data with the appropriate IT system is available. Thanks to this, we can automate a large part of the communication process with the client , thus ensur a well-organiz and consistent exchange of information. In addition, thanks to the collect data, it is possible to analyze consumer behavior and draw appropriate conclusions for further market activities. Listen to conversations, check algorithms and contact history is the key to an appropriate market strategy.Mical care on the Polish market is velop the fastest in the entire region of Central and Eastern Europe.
Of course the rapid velopment is followed
By grow competition which causes grow awareness of their rights among patients and intolerance towards service mishaps. Private health care must be distuish from the state one not only by fees for services, but above all by accessibility and Switzerland Phone Numbers List impeccable quality of service. A patient of private mical care is a special case of a client , because he is additionally stress with his health, so it is easy to alienate him and thus lose his loyalty. In Poland, the patient loyalty inx is unfortunately one of the lowest in Europe , which reflects the low assessment of the quality of services and service.
Therefore acquir new patients and gain
The loyalty of exist ones should be absolutely crucial for a given mical facility , because it can become the basis for stand out from the competition. However, most mical facilities face problems that make it difficult for them to work to attract and compete UK Email Database for patient loyalty. These problems inclu: low number of calls, difficulties in contact the registration unus appointments, patients not com to the appointments poor information flow between institutions low assessment of the quality of communication and service These problems, of course, have their si effects in the form of ruc profits and increas prime costs.
